Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Business information and profile details
• Review content and customer feedback
• Usage data and analytics
• Payment and billing information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues

3. Information Sharing

We do not share your personal information with third parties except:

• With your consent or at your direction
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Delete your personal data
• Object to or restrict processing of your data
• Data portability

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Service Shutdown & Data Handling

If Reframed discontinues the Service or shuts down operations, we may delete or retain user data as needed. We will attempt to notify active account holders in advance where possible and may provide a temporary export window for account data. We are not required to maintain backups indefinitely.

If you need a copy of your data, export it while you have access. We are not responsible for data loss that occurs after the Service is discontinued or if you fail to export data in the available window.